Wacom VOLITO 2 - User Manual download pdf (Page 37)

TROUBLESHOOTING

Page 37

INDEX

CONTENTS

Troubleshooting tables

If you encounter problems with your Volito2 pen or tablet, refer to the following tables. Your problem may be

described here, and you can try the solution offered. Be sure you refer to the Read Me ﬁle for the latest information

updates.

For more information, visit Wacom’s web site at http://www

.wacom-europe.com and follow the links to the FAQs.

General problems

Windo

ws-speciﬁc problems

General problems

The computer does not have an

available USB port.

Check if there is an available USB port on a USB hub device. If none are

available you will need to add a USB hub.

The tablet status LED is off. Verify that your tablet’s USB cable is properly connected to an active USB

port. If you are connecting to a USB hub device, make sure the hub is

connected to an active USB port and that the hub is active.

The pen works only in M

OUSE

ODE, and does not draw with

pressure-sensitivity.

The tablet driver software was not installed or did not load properly.

Make sure the tablet driver software is installed and functioning. Insert the

Tablet CD into your computer and install the driver software for the tablet.

Some applications, including Photoshop 7.0 and greater, require that you

turn on the pressure capabilities before the pen will respond as a pressure-

sensitive tool.

Clicking is difﬁcult. Set the T

IP FEEL slider to a softer setting.

Select the CLICK SOUND option (the check box should be checked) so that

you can hear when the pen registers a mouse click. Note that your

computer speakers must be turned on and the volume audible before you

can hear C

LICK SOUND.

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Wacom VOLITO 2 - User Manual Page 37